{"id":2079,"date":"2026-05-18T11:13:35","date_gmt":"2026-05-18T08:13:35","guid":{"rendered":"https:\/\/persey.travel\/?p=2079"},"modified":"2026-05-18T11:49:13","modified_gmt":"2026-05-18T08:49:13","slug":"shho-robiti-jakshho-ne-pustili-na-rejs","status":"publish","type":"post","link":"https:\/\/persey.travel\/en\/shho-robiti-jakshho-ne-pustili-na-rejs","title":{"rendered":"What to do if you\u2019re denied boarding"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">What to do if you\u2019re denied boarding is a question faced by thousands of passengers around the world every year. The reasons can vary: overbooking, missing the check-in deadline, issues with travel documents, or airline policies. In such a situation, it\u2019s important not to panic and to take a systematic approach. In many cases, passengers are entitled to compensation, a free rebooking of their ticket, or assistance from the airline. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Below is a step-by-step guide on what to do if you are denied boarding and how to protect your rights whilst travelling.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"reasons\">Why you might be denied boarding<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There can be several reasons why a passenger may be denied boarding. The most common are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>being late for check-in or boarding;<\/li>\n\n\n\n<li>the flight being overbooked;<\/li>\n\n\n\n<li>errors in documents;<\/li>\n\n\n\n<li>lack of the necessary visa;<\/li>\n\n\n\n<li>breaches of baggage transport rules;<\/li>\n\n\n\n<li>changes to entry rules for the country.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Before travelling, you should always check the airline\u2019s current rules and the destination country\u2019s requirements via official sources, such as the <a href=\"https:\/\/www.iatatravelcentre.com\" target=\"_blank\" rel=\"noopener\">IATA Travel Centre<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"airport\">What to do if you are denied boarding at the airport<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"number\"> 1<\/span>Find out the exact reason for the refusal<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The first thing to do if you are denied boarding is to clarify the official reason for the refusal with an airline representative.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ask for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a written explanation;<\/li>\n\n\n\n<li>confirmation of the denied boarding;<\/li>\n\n\n\n<li>information on next steps.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This may be required for compensation or to lodge a complaint.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"number\"> 2<\/span>Do not accept the first option straight away<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If the reason is overbooking, the airline often offers the first available flight. However, the passenger has the right to ask:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>whether there are alternative routes;<\/li>\n\n\n\n<li>the possibility of a flight with another airline;<\/li>\n\n\n\n<li>compensation;<\/li>\n\n\n\n<li>accommodation or meals in the event of a long wait.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This is particularly relevant for international flights or connecting routes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"number\"> 3<\/span>Keep all documents<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you were denied boarding, be sure to keep:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>your boarding pass;<\/li>\n\n\n\n<li>your ticket;<\/li>\n\n\n\n<li>receipts;<\/li>\n\n\n\n<li>correspondence with the airline;<\/li>\n\n\n\n<li>photos of the departure board or flight notifications.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You may need these documents for a refund or an insurance claim.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"number\"> 4<\/span>Are you entitled to compensation?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In many cases, passengers are entitled to compensation, particularly if the flight is overbooked or cancelled by the airline.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The amount of compensation depends on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the country of departure;<\/li>\n\n\n\n<li>the airline\u2019s rules;<\/li>\n\n\n\n<li>the flight distance;<\/li>\n\n\n\n<li>the reason for denied boarding.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For flights within the EU, Regulation (EC) No 261 may apply, which provides for compensation for passengers in certain situations. Full terms and conditions can be viewed on <a href=\"https:\/\/europa.eu\/youreurope\/citizens\/travel\/passenger-rights\/air\/index_en.htm\" target=\"_blank\" rel=\"noopener\">Your Europe<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"avoid\">How to avoid being denied boarding<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To minimise the risks, you should:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>arrive at the airport in good time;<\/li>\n\n\n\n<li>check in online;<\/li>\n\n\n\n<li>check your documents before departure;<\/li>\n\n\n\n<li>check the baggage rules;<\/li>\n\n\n\n<li>keep an eye on flight changes;<\/li>\n\n\n\n<li>have travel insurance.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">It is also advisable to check the country\u2019s entry requirements before purchasing tickets.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"conclusion\">Conclusion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you are denied boarding, the most important thing is not to panic and to quickly find out the reason for the situation. In many cases, the problem can be resolved without losing your ticket entirely or incurring additional costs. Preparing for your trip and paying attention to details can significantly reduce the risk of such situations during flights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And if you\u2019re planning a trip and want to avoid flight-related issues, the Persey Travel team will help you choose the best route, check the flight conditions and prepare for your trip without unnecessary stress. Fill in the <a href=\"https:\/\/persey.travel\/en\/contact-us\"><strong>feedback form<\/strong><\/a> \u2013 and we\u2019ll help you organise your trip as comfortably as possible and without any unpleasant surprises.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What to do if you\u2019re denied boarding is a question faced by thousands of passengers around the world every year. The reasons can vary: overbooking, missing the check-in deadline, issues with travel documents, or airline policies. In such a situation, it\u2019s important not to panic and to take a systematic approach. In many cases, passengers [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2081,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2079","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bez-kategoriyi"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"en","enabled_languages":["uk","ru","en"],"languages":{"uk":{"title":true,"content":true,"excerpt":false},"ru":{"title":true,"content":true,"excerpt":false},"en":{"title":true,"content":true,"excerpt":false}}},"acf":[],"_links":{"self":[{"href":"https:\/\/persey.travel\/en\/wp-json\/wp\/v2\/posts\/2079","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/persey.travel\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/persey.travel\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/persey.travel\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/persey.travel\/en\/wp-json\/wp\/v2\/comments?post=2079"}],"version-history":[{"count":11,"href":"https:\/\/persey.travel\/en\/wp-json\/wp\/v2\/posts\/2079\/revisions"}],"predecessor-version":[{"id":2095,"href":"https:\/\/persey.travel\/en\/wp-json\/wp\/v2\/posts\/2079\/revisions\/2095"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/persey.travel\/en\/wp-json\/wp\/v2\/media\/2081"}],"wp:attachment":[{"href":"https:\/\/persey.travel\/en\/wp-json\/wp\/v2\/media?parent=2079"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/persey.travel\/en\/wp-json\/wp\/v2\/categories?post=2079"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/persey.travel\/en\/wp-json\/wp\/v2\/tags?post=2079"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}